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Contact us

The answers to most of questions relating to the South London Waste Partnership – its aims, objectives and activities – can be found on the pages of this web site.

If you cannot find the information you are looking for, the following contact details may be helpful:


If you are a resident of one of the four SLWP boroughs and you have a question about the collection of your recycling or household waste, please visit your council website:
Croydon Council
Kingston Council
Merton Council
Sutton Council

All of the boroughs allow you to report issues such as missed recycling waste collections via their websites.  This is a quick and convenient way of raising any issues to the attention of our collections contractor, Veolia.

If you have questions about how the SLWP operates or about the contracts it awards and manages on behalf of the partner boroughs, please email:

You can write to us if you prefer.  Please address your correspondence to:
South London Waste Partnership
c/o Executive Support Office
The Royal Borough of Kingston upon Thames
Guildhall 2
High Street
Kingston upon Thames  KT1 1EU

Commercial waste customers

If you are a business and subscribe to the SLWP Commercial Waste Collection Service, you can contact Veolia’s Commercial Waste Customer Services team:

Commercial Waste Customer Services (Veolia)
Tel: 020 3991 6202 (8:30am – 5pm)

Media enquiries

Members of the media can contact:

John Haynes, SLWP Communications Advisor
Tel: 07932 690 947
Email: John Haynes